Self-hosted sentiment scoring that never sees the cloud
SentiTrack Edge is a Docker appliance you run inside your own network. It ingests and scores messages locally, then pushes only the finished 1–10 scores and non-content metadata to your hosted dashboards. Content never leaves your perimeter.
SentiTrack Edge is a self-hosted Docker appliance that runs inside your own network. It ingests and scores messages locally on a 1–10 sentiment scale, then pushes only the finished scores plus non-content metadata to your hosted SentiTrack account every 12 hours. Message content never leaves your network, at roughly 93.5% of the hosted model's accuracy.
Some data is too sensitive to send to anyone
For regulated, classified or air-gapped-by-policy environments, sending message bodies to any third-party endpoint — even one that discards them — is a non-starter. Security and compliance teams need a hard guarantee that content stays on-premises, while leadership still wants the same sentiment trends, network graphs and timelines as everyone else.
Score on-premises, share only the score
SentiTrack Edge moves the scoring engine inside your firewall. The Docker appliance ingests and scores messages locally, then transmits nothing but the finished 1–10 number and non-content metadata to your hosted account — so your team gets the full dashboard experience while content stays put.
- Docker appliance you deploy and run inside your own network
- Ingestion and 1–10 scoring happen entirely on your hardware
- Only scores + non-content metadata are pushed out, every 12 hours
- Same hosted dashboards: Net Graph, Time Graph, Topics and Reports
How SentiTrack Edge works
Run the SentiTrack Edge container inside your own network from the bundle in your account. It connects to your mail, voice and chat sources locally — no inbound access from us is required.
Edge extracts each message body in memory, scores it 1–10 on your own hardware at roughly 93.5% of the full hosted model's accuracy, then discards the content. Nothing leaves your perimeter during scoring.
Every 12 hours, Edge sends just the finished 1–10 scores and non-content metadata — participants, timestamp, direction, subject hash — to your hosted SentiTrack account. Bodies, subjects and attachments never transit.
Bodies are ingested and scored locally inside your perimeter; only the 1–10 score and non-content metadata are ever transmitted.
A clean answer for security and compliance reviews: scoring is on-premises, so message content stays within your control.
Edge feeds the identical hosted experience — Net Graph, Time Graph, Topics, Reports and Alerts — with no feature compromise.
The local engine reaches roughly 93.5% of the full hosted model's accuracy (approximate, not certified) — close enough to read tone trends reliably.
A single Docker container handles ingestion and scoring; no per-channel agents and no employee installs.
Because content is discarded after local scoring, there is no body, subject or attachment to leak, subpoena or mis-handle.
Content stays on-premises, only the score travels
SentiTrack Edge enforces no-body-storage by architecture: bodies are scored locally and discarded inside your network, and only a 1–10 score plus non-content metadata is ever transmitted. Storing sentiment alongside identifiable employees and demographic attributes can be special-category data under GDPR Article 9.
- Message bodies never leave your network — scored and discarded locally
- Only 1–10 scores + non-content metadata are pushed, every 12 hours
- Subjects are reduced to a hash; bodies and attachments are never stored
- DPIA, lawful basis and consent remain the customer's responsibility under the ToS
SentiTrack Edge (self-hosted) — FAQ
What is SentiTrack Edge?
SentiTrack Edge is a self-hosted Docker appliance you run inside your own network. It ingests and scores messages locally on a 1–10 sentiment scale, then pushes only the finished scores and non-content metadata to your hosted SentiTrack account every 12 hours, so content never leaves your network.
Does message content ever leave my network with Edge?
No. With SentiTrack Edge, message bodies are ingested and scored entirely on your own hardware inside your network, then discarded. Only the finished 1–10 scores and non-content metadata — participants, timestamp, direction and a subject hash — are pushed to your hosted account every 12 hours.
How accurate is the self-hosted Edge engine versus the hosted model?
SentiTrack Edge reaches roughly 93.5% of the full hosted model's accuracy. This figure is approximate and not certified, but it is close enough to read sentiment trends, network graphs and timelines reliably while keeping all message content inside your own network.
How do I deploy SentiTrack Edge?
SentiTrack Edge ships as a single Docker appliance you run inside your own network from the bundle in your account. It connects to your mail, voice and chat sources locally and requires no inbound access from SentiTrack — it only pushes scores outbound every 12 hours.
Is SentiTrack Edge good for GDPR or regulated environments?
SentiTrack Edge minimizes data exposure by keeping all message content on-premises and transmitting only 1–10 scores plus non-content metadata. Storing sentiment with demographic attributes can be GDPR Article 9 special-category data; the DPIA, lawful basis and any employee consent remain the customer's responsibility under the Terms of Service.
How often does Edge sync scores to the dashboard?
SentiTrack Edge pushes data on a 12-hour interval. Twice a day it transmits the finished 1–10 scores and non-content metadata to your hosted account, which then powers the same Net Graph, Time Graph, Topics, Reports and Alerts available to fully hosted customers.
Keep content on-premises, keep the dashboards
Run SentiTrack Edge inside your own network and share only the scores — or explore the live demo with sample data first, no signup required. Month-to-month, cancel anytime.